Tickets Partial Update

Authorization

oauth2 tickets:write

AuthorizationBearer <token>

Generate an Access Token through Settings > API Access for single store access or use the Authorization Code flow with your partner App Client ID. Use required permission scopes for API endpoint access. Example Authorization: Bearer 123

In: header

Scope: tickets:write

Path Parameters

id*integer

A unique integer value identifying this Ticket.

Header Parameters

X-29next-API-Version*string

Default"unstable"

Value in"unstable"

Request Body

assignee?|

comment?

An object that adds a comment to the ticket.

from_email?|

In case user contact from email and user does not in system yet.

Formatemail

order?|

priority?string

high - High
medium - Medium
low - Low

Value in"high" | "medium" | "low"

products?array<>

requester?|

status?string

new - New
open - Open
pending - Pending
solved - Solved
closed - Closed

Value in"new" | "open" | "pending" | "solved" | "closed"

subject?string

tags?array<|>

ticket_type?|

Response Body

`application/json`

curl -X PATCH "https://example.29next.store/api/admin/tickets/0/" \  -H "X-29next-API-Version: unstable" \  -H "Content-Type: application/json" \  -d '{}'

{
  "assignee": 0,
  "channel": "customer_account",
  "comments": [
    {
      "attachments": [
        {
          "file": "http://example.com",
          "file_name": "string",
          "id": 0
        }
      ],
      "author": 0,
      "body": "string",
      "created_at": "2019-08-24T14:15:22Z",
      "from_email": "user@example.com",
      "id": 0,
      "is_public": true
    }
  ],
  "created_at": "2019-08-24T14:15:22Z",
  "from_email": "user@example.com",
  "id": 0,
  "order": "string",
  "priority": "high",
  "products": [
    0
  ],
  "requester": 0,
  "status": "new",
  "subject": "string",
  "tags": [
    "string"
  ],
  "ticket_type": 0,
  "updated_at": "2019-08-24T14:15:22Z"
}